Keys Help

Community Resource Guide


United Way of Collier and the Keys DOES NOT CURRENTLY PROVIDE DIRECT FINANCIAL ASSISTANCE to clients, but has compiled the following listing of health and human services resources for Keys residents who need assistance. See links below for downloadable, printable versions available in English, Spanish, and Creole.


English Resource Guide

Guía de recursos en español

Gid Resous an kreyòl

3 Language Resource Guide


This guide is to help our community find the resources and help they need during times of uncertainty. Resources include childcare, food pantries, rent and utilities assistance, and medical and mental healthcare. We try our best to keep this guide updated, but listings are subject to change. Please reach out directly to the organization to make sure the resource is still available. 


PROVIDERS: Updates and additions to this guide should be emailed to


Click on the tabs for more information. 

scroll to read more

Hurricane Ian Recovery Resources

Hurricane Ian Recovery Resources

City of Key West

Emergency information and important contacts for the City of Key West:   

Key West Information Hotline:

(305) 809-1101


City of Marathon

Residents with special needs who cannot perform basic repairs or tasks associated with storm recovery can call the Fire Department (305-743-5266) or Public Works (305-743-0033) Department for help.  

The City asks residents to stop and take pictures of downed trees before beginning any major project. Lot clearing requires a permit, and illegal clearing under the guise of storm damage will be subject to code compliance measures. The City will begin expedited permitting (digital and in-person submittal). In the scope of work, please include the words “Hurricane Ian” to identify permits to expedite.


Chapters Health Hospice Monroe

Offering free grief and loss support for the community. Even though the Keys did not take a direct hit from Hurricane Ian, we realize many individuals did experience flooding, loss of some personal property and/or emotional stress. (305) 396-8100


Disaster Legal Aid

Palm Beach Broward, Miami-Dade, Monroe Counties:

Coast to Coast Legal Aid of South Florida | | 654-736-2400
Legal Aid Service of Broward County | | 954-765-8950
Legal Aid Society of Palm Beach County |
 | 561-655-8944
Legal Aid Society of Dade County | | 305-579-5733
Legal Services of Greater Miami | | 305-576-0080
Florida Rural Legal Services | | 888-582-3410



Applying for help if you live on a boat: Applying for FEMA Assistance if Your Home is a Boat |

Fema Fact Sheets: Fact Sheets |

For the latest information on Florida’s recovery from Hurricane Ian, visit and Follow FEMA Region 4 (@femaregion4) / Twitter and at


FIRM Florida Keys

Post Hurricane Ian information for filing claims:


Florida Fish & Wildlife Commission (FWC)

If, due to Hurricane Ian, your vessel was displaced (became derelict as a direct result of the storm,) you may contact FWC for help. If you cannot recover the vessel or bring it into compliance, a waiver may be completed, which will enable FWC to remove the vessel.

888-404-3922 Dispatch
305-289-2320 Mon – Fri 8-5
Ask FWC:
OR Google – Ask FWC… and click on the button to make a request.


Florida Keys Outreach Coalition

Food pantry at 2221 Patterson Ave open Mon, Tue, Fri from 9 am-4pm. (305) 293-8189


Habitat for Humanity Lower Keys

Used furniture available for donation:


Monroe County School District

The latest updates for Monroe County Schools:


Monroe County Fire Rescue

Monroe County Fire Rescue is available to help residents in its service areas in unincorporated Monroe County whose homes experienced damage from Hurricane Ian. Similar to the days following Hurricane Irma, if any resident needs help gaining access to their homes, removing fallen trees or limbs from driveways, putting tarps on roofs, or removing water-damaged appliances, Monroe County Fire Rescue staff is happy and willing to help. Please call MCFR Sr. Coordinator Mary Moeller at 305-304-0707 to schedule.


Florida Division of Emergency Management

Emergency information for the State of Florida:


Center for Independent Living of the Keys

CIL of the Keys is able to support individuals who have lost assistive devices such as wheelchairs, commodes, shower chairs, and walkers to flooding.  (305) 453-3491


Guidance Care Center

Currently providing free emotional disaster support. Hotline available 24/7. (305) 434-7660 ext. 8


R. Dailey Grainger, PhD., APRN

Licensed Advanced Practice Registered Nurse Psychotherapist (APRN 187132) who has conducted over 6,000 sessions of EMDR, the treatment of choice for PTSD by the World Health Organization, the Department of Defense, many VA hospitals, etc. I will be pleased to virtually treat selected individuals in the Keys, or anywhere in Florida. I am a Network Provider for several healthcare insurances including Medicare, Blue Cross, Aetna, Multiplan, etc. 

Interested individuals should text (305) 393-3600 with the following information:

Email address
Phone number
Copy of both sides of all healthcare insurance cards

This will open dialogue about a diagnostic evaluation session, and EMDR would be offered in the second or third session, if indicated during the initial assessment. I can meet via phone, Skype, FaceTime, or Zoom with daytime and evening appointments virtually, lasting 45-50 minutes each.


Small Business Association

Assistance in Monroe County:


S.O.S Foundation

Stock Island: SOS Stock Island Pantry 5640 Maloney Ave.

Our pantry offers fresh produce, nonperishable goods, proteins, bakery items, and other fresh items as available.

Operating Hours:
Monday: 9:30am-6pm
Tuesday: 9:30am-3:30pm
Wednesday: 9:30am-3:30pm
Thursday: 9:30am-6pm

No income verification or ID is necessary for new clients. However, they should bring proof of their Monroe County address and the number of household members (ie: mail, bills, report cards, bringing everyone in-person, etc).

Key Largo Pantry: St. Justin’s Pantry 105500 Overseas HWY.
SOS’s St. Justin’s Pantry is open every Monday 1:30-5PM.


United Policyholders


Affordable Rental Property Options

Affordable Rental Property Options

This list is to help our community find affordable rental properties. While we try our best to keep this list updated, these listings are all subject to change. Please reach out directly to the organization to make sure the resource is still available.


Upper Keys  (Key Largo, Tavernier, Islamorada)


Tradewinds Hammocks Apartments

100 Hammocks Trl Key Largo, FL 33037

Phone: 305-451-1415



Paradise Point Senior Apartments 55+

4 North Blackwater Key Largo, FL 33037 

Phone: 305-974-1685



Blue Water Apartments

100 Burton Dr Tavernier, FL 33070

Phone: 305-852-9100




Middle Keys (Duck Key, Fiesta Key, Long Key, Islands of Marathon)


73 Ocean Apartments

311 73rd St Ocean Marathon, FL 33050

Phone: 305-916-5416




Boatworks Apartments

700 39th St Marathon, FL 33050

Phone: 786-745-1117 



Caya Place Apartments

751 73rd St Oc Marathon, FL 33050 

Phone: 305-916-5416




Residences at Marathon Key

4800 Overseas Hwy Marathon, FL 33050

Phone: 305-768-9602 


Sea Grape Apartments

7159 Overseas Hwy Marathon, FL 33050

Phone: 305-928-2054



Tropical Isle

260 41st St Marathon, FL 33050

Phone: 305-743-0079 


Eastwind Apartments

240 Sombrero Rd Marathon, FL 33050 

Phone: 305-743-5765  



Lower Keys (Big Coppitt, Big Pine Key, Big Torch Key, Boca Chica Key, Cudjoe Key, East Rockland Key, Little Torch Key, Lower Sugarloaf Key, Middle Torch Key, Ramrod Key, Rockland Key, Saddlebuch Keys, Summerland Key, Stock Island, Sugarloaf Key, Key West)


Atlantic Pines Apartments

400 County Rd Ste Big Pine Key, FL 33043

Phone: 305-872-9383 


Quarry Apartments

10 Betty Rose Dr Key West, FL 33040

Phone: 833-670-3901



Cayo Del Mar Apartments

5501 Third Ave Key West, FL 33040

Phone: 305-294-6366 


Poinciana Royale Apartments

1341 McCarthy Ln Key West, FL 33040

Phone: 305-293-8277 


Flagler Village Apartments

5300 MacDonald Ave Stock Island, FL 33040

Phone: 305-294-2299



Banyan Grove Apartments

5455 MacDonald Ave Stock Island, FL 33040

Phone: 305-294-3735



Meridian West Apartments

6701 Shrimp Rd Key West, FL 33040

Phone: 305-783-3480




Douglass Square Apartments

800 Emma St Key West, FL 33040

Phone: 305-296-4805 


Mariner’s Cove

3330 Northside Dr #214 Key West, FL 33040

Phone: 305-295-1333


Community Services

Community Services

211 of Miami-Dade and Monroe

Provides info & referral to statewide resources such as suicide prevention, food banks, shelters, legal assistance & more.

Statewide, dial  2-1-1

Fast Internet for low-income families for as low as $30 per month.


CareerSource- South Florida

Assistance writing resumes, job seeking, networking and job readiness skills.

Key Largo 305-853-3540

Key West 305-292-6762


City of Key West Parks and Recreation

Maintained public parks, trails and beach, free parking locations, gyms & pool schedules.

Key West 305-809-3769


The College of the Florida Keys (formerly FKCC)

Classes, workshops, degree & certification programs, library, computer access, student clubs and organizations.

Key West 305-296-9081


Community Foundation of the Florida Keys  

Making Key West and the Florida Keys a better place to live now and in the future by encouraging philanthropy and matching these acts of caring to the community needs.

Countywide 305-292-1502 


Conch Republic App

Essential information from DOH-Monroe regarding COVID-19, testing, and phased re-opening. Searchable guide to health providers and the insurances they accept. Listings and information regarding businesses, community organizations and events in the Keys. To get the App text “Conch” to 305-422-1212.


Florida Keys SPCA

Provides animal care services throughout the Lower Keys and Marathon including Animal Control, pet licensing, adoption and rehoming services, behavior counseling, and low-cost veterinary services. In addition, the Safe Haven program offers free temporary shelter and care to pets of people escaping domestic violence or experiencing an emergency such as hospitalization.

5711 College Road Key West FL and 10550 Aviation Blvd Marathon FL.

Visit our website or call 305-294-4857 for Key West shelter, 305-743-4800

In an emergency or after-hours, call 305-304-5964 (Key West) or 305-394-7806 (Marathon)


The Health Insurance Navigation Program at Epilepsy Alliance Florida

Provides free information and assistance with health care coverage for the Health Insurance Marketplace throughout the Florida Keys.  877-553-7453


Key West Business Guild

LGBTQIA-supported network that  encourages commerce and events with local LGBTQIA-friendly  businesses.

Key West 305-294-4603


Keys Immigrant Coalition 

Keys Immigrant Coalition (KIC) is a non-profit committed to protecting and defending the rights of immigrants in the Florida Keys through education, advocacy and outreach.

Countywide –


The Keys For Healing Bereavement Support Group 

Free support group for anyone grieving the loss of a loved one. On Zoom every second and fourth Thursday of each month 10am-11am. Register by calling 305-396-8100 or


League of Women Voters of the Upper/Lower Keys

Dedicated to fostering  an informed, engaged electorate and to defending voters’ rights


Marrvelous Pet Rescue

“Kibble Pantry” – a pet food relief service developed to provide dog/cat food temporarily to those demonstrating financial need. 305-453-1315


Monroe County Homeless Services Continuum-of-Care

Promotes community-wide goal of ending homelessness by facilitating the  Continuum-of-Care process.

Countywide 305-440-2315


Monroe County Public Library

Free internet, physical and digital  books & movies to lend, children’s program, community events.

Key West 305-292-3595, Big Pine 305-872-0992,  Marathon 305-743-5156, Islamorada 305-664-4645, Key Largo 305-451-2396.  Email


Monroe County Stars of Hope

Provides financial support to first responders and their families working in Public Safety. – Key West 


Monroe County Veterans Affairs

For transportation to the Miami VA for a veteran with an appointment, 305-295-5159. – Veterans Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777  


My FL Vet 

For veterans and their loved ones who need emotional support, information, and referrals to resources or individualized care coordination. 24/7 hotline at 1-844-MyFlvet. – Countywide 305-631-4211


United Way of Collier and the Keys

Supporting Keys residents and working families through education, increased financial stability and food security.


Upper Keys Resource Map



Veterans of Foreign Wars Southernmost Post 3911

Supporting all veterans in Monroe County. (786) 369-1869


Weatherization Assistance Program – DEO/WAP

A federally funded program designed to lower the energy bills for homes that fall within income guidelines. – Countywide 305-292-4405

Disaster Resources

Disaster Resources

Catholic Charities of Monroe County

Disaster relief assistance for rental, utilities, and mortgages. – Key West 305-292-9790


Lott Carey – NBCA Disaster Services Network 

Disaster preparedness workshops for adults and children, mold awareness (housing & health), smoke detector installation; mental health training, family resiliency workshops, case management referrals; Pillowcase Project presentations to grades 3-5. email – Key West 239-293-9848


Monroe County Emergency Management Special Needs Registry

Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for eligibility, you must preregister HERE

Countywide 305-292-4591


Red Cross 

Provides disaster response services, including emergency needs. Group Preparedness presentations are available a no charge, including many virtual presentations.

– 954-797-3829   


The Salvation Army  


Domestic Violence & Sexual Assault Services

Domestic Violence & Sexual Assault Services

Christina’s Courage

Services for survivors of sexual assault regardless of reporting intention, Sexual Assault Nurse Examiner (SANE) exams, advocacy services, and therapy. Key West 305-916-0673, Therapy Services 305-295-8839


Coordinated Victim’s Assistance Center (CVAC) 

Provides crisis intervention, education, case management, supportive services. – Statewide 305-285-5900


Domestic Abuse Shelter of the Florida Keys, Inc.

Emergency  housing, crisis intervention, case management.

Countywide 305-743-4440, Office 305-743-5452 


Florida Coalition Against Sexual Violence  

Emergency shelter sites,  support services, education, resource & referral, counseling services, case management. – Statewide  888-956-7273


Florida Dept of Children and Families – Domestic Violence

24/7 emergency shelter, counseling, supportive services, legal services, resource and referral. – Statewide 800-500-1119


Living Springs Counseling

Workshops for community leaders, churches and parents reducing domestic violence in our families. Parenting workshops approved by Upper Keys Family Court for mandated parenting classes. – Countywide 305-432-9554


Monroe County Sheriff’s Office Victim Advocate Program

Emergency response and support services. – Lower 305-745-3184, Middle 305-289-2430, Upper 305-853-3211 

Emergency & Economic Services

Emergency & Economic Services

988 Suicide & Crisis Hotline

 If someone you know is struggling or in crisis, help is available. Call 988 or 305-434-7660 option 8. A Mobile Response Team can provide intervention and support 24/7.


Affordable Connectivity Program 

The Affordable Connectivity Program is an FCC benefit program that helps ensure households can afford the broadband they need for work, school, healthcare and more. More information online or call the ACP Support Center 877-384-2575.


Catholic Charities of Monroe County

Rental, utilities, mortgage assistance. – Countywide 305-292-9790 


Cheryl Cates Memorial Foundation

The mission of the Cheryl Cates Memorial Foundation is to assist families and children in need in Monroe County. We improve their quality of life through direct grants and other charitable organizations in order to meet needs that are not otherwise being addressed.  Applications can be completed online at or 


Cornerstone Resource Alliance

Supportive services such as case management, ID assistance, bus tickets, medical and mental health referrals, mail, and connection to services such as food stamps etc.

Key West,  305-240-1191 or 305-240-4226


Florida Department of Children and Families (DCF)

Temporary Assistance to Needy Families (TANF).  –  Statewide 866-762-2237


Florida Keys Electric Cooperative

FKEC members who find themselves unable to partially or completely pay their electric bill, should call Member Service at (305) 852-2431 to customize a payment plan to manage their balance and maintain electric service. FKEC is working to help affected members make payments to the best of their ability to prevent the accumulation of a larger balance.


Florida Keys Outreach Coalition  

Financial crisis support and referral. – Lower Keys 305-295-7741, Upper Keys 305-916-5454 


Keys Area Interdenominational Resources (KAIR)

On-going emergency food assistance, brown bag lunches, volunteer opportunities. – Marathon 305-743-4582 


Keys Energy Payment Options

Keys Energy offers assistance to customers who are having difficulty paying their monthly energy bills. For more information and to see if you qualify, follow this link:|5 or call (305) 295-1000 and enquire about Payment Options


Monroe County Community Organizations Active in Disaster (MCCOAD)

The Monroe County COAD is a forum where organizations share knowledge and resources throughout the disaster cycle to better assist disaster survivors and their unmet needs. Contact

or call 813-892-3342.


Monroe County Social Services

Limited rent & utility assistance, prescription drug assistance, burial/cremation assistance. – Countywide 305-292-4408


Red Cross

Provides crisis response services, including emergency needs. Website – 954-797-3829   


The Salvation Army Social Services and Pathway of Hope

Rental, utilities assistance and other social services. Pathway of Hope is a long-term program that provides individualized services to families with children to desire to break the cycle of crisis and generational poverty. – Countywide 813-892-3342 or


Sister Season Fund

Limited emergency rental and utility assistance for tourism industry workers in Key West. – Key West 305-849-0991 or 305-304-9828


Social Security

Medicare, SSDI, SSI, RSDI, Medicare Part B, Social Security. – Nationwide 800-772-1213

Food & Nutrition Services

Food & Nutrition Services

SNAP Benefit Assistance

  • CareerSource South Florida Key Largo – Open to the public by appointment only. 103400 Overseas Hwy, Suite 239, Key Largo, Rashonda at 305-434-9424
  • CareerSource South Florida Key West – Open to the public by appointment only. Appointments will be set up for walk in clients for a later date. 1111 12th Street, Suite 308, Key West, Rashonda at 305-676-3312
  • Center For Independent Living of the Keys – Open to the public by appointment only or assistance by phone, Monday to Friday. 103400 Overseas Hwy, Suite 243, Key Largo, 305-453-3491
  • Catholic Charities of the Archdiocese of Miami – Open to the public by appointment only. 2409 N. Roosevelt Blvd, Key West, 305-292-9790
  • Florida Keys Children’s Shelter- Project Lighthouse – Open to the public, walk-ins accepted for applications or ongoing issues and full case management. Under 21 only.  1102 Truman Avenue, Key West, 305-292-0999
  • Florida Keys Outreach Coalition – Open to the public by appointment only. 1618 Truesdale Court, Key West, 305-293-8189
  • Good Samaritan Ministry – Open to the public, walk ins accepted. 1209 United Street, Key West, 305-741-7843


Big Coppitt First Baptist Church

Canned goods food pantry.

Big Coppitt 305-294-4118


Burton Memorial Church  

Ongoing food pantry, soup kitchen, faith-based community outreach, volunteer opportunities. – Tavernier 305-852-2581

Food Pantry Hours:

Thursday- 5:00 to 7:00 p.m.

On Thursdays there is also a free hot meal provided from 5:00 to 6:30 p.m.


Church of the Nazarene

Farm Share site, produce and canned goods available to qualified families. Call for an appointment.

Key Largo 305-809-6173


First Baptist Church of Islamorada

Food pantry, clothing closet, weekly community dinner, faith-based community outreach/referral program.

Islamorada 305-664-4910


First Baptist Church of Key Largo

Emergency food assistance, faith-based community outreach, weekly community dinner, volunteer opportunities.

Key Largo 305-451-2265


Florida Department of Children and Families (DCF)

Federal Food Stamp (SNAP) program, referral services.

Statewide 866-762-2237


Florida Keys Outreach Coalition – Loaves & Fish Food Pantry  

Emergency and on-going food assistance, resource & referrals. – Key West 305-295-7580  


Glad Tidings Community Church

On-going food assistance & Thanksgiving meals.

Key West 305-296-5773


Independence Cay

Hot lunch daily, supportive services & referrals.

Marathon 305-743-4582 


Inez Martin Backpack Nutrition Program

Food sent home with enrolled students to supplement weekend meals.

Key West 305-809-5000


Key Largo Baptist Church

Nonperishable blessing box (small food pantry), hygiene packets, showers by appointment.



Keys Area Interdenominational Resources (KAIR)

On-going emergency food assistance, brown bag lunches, volunteer  opportunities.

Marathon 305-743-4582


Metropolitan Community Church

Meals & grocery delivery for homebound individuals, holiday food baskets.

Key West 305-294-8912


Monroe County Nutrition Program

Ongoing emergency food assistance, congregate meals/nutrition sites for adults aged 60 or older, home delivered meals, Senior Centers, community volunteer opportunities.

Countywide 305-292-4522


Monroe County Social Services

On-going emergency food assistance, home delivered meals.

Key West 305-292-4408; Tavernier 305-852-7125


SOS Foundation

On-going and emergency food assistance, clothing distributions, daily hot meal deliveries to congregate sites for children and seniors, volunteer opportunities.

Key West & Key Largo 305-292-3013


St Mary’s Martha Ministry

Providing meals daily for the homeless shelter, volunteer opportunities, faith-based community outreach.

Key West 305-294-1018


St. Justin the Martyr Catholic Church

Ongoing emergency food assistance, faith-based community outreach, affordable day care.

Key Largo 305-451-1316


St. Peter Catholic Church

Big Pine food pantry, faith-based community outreach, volunteer services.

Big Pine Key 305-872-2537



A federally funded nutrition program for Women, Infants, and Children. WIC provides the following at no cost: healthy foods, nutrition education and counseling, breastfeeding support, and referrals for health care and community services. Program with Florida Department of Health (DOH) in Monroe County; call for an appointment – 

Key West 305-676-3852,

Marathon & Tavernier 305-676-3933

WIC | Florida Department of Health in Monroe (


Health Services

Health Services

A.H. of Monroe County, Inc

Housing assistance, HIV testing & support, health clinics, medical supplies, case/care management, support groups, follow-up care. – Countywide 305-296-6196


American Addiction Centers

American Addiction Centers hosts free virtual 12-step AA/NA support meetings every week. For times and to sign up, head here. These sessions are based on traditional 12-step meetings, hosted by a person in recovery, and topics or meeting types depend on the group’s preference.

Also offering ‘Salute to Recovery,’ a full rehabilitation program and a community for long-term support. The program accepts insurance and is a VA ‘Veterans Choice Provider.’ Visit their website for more.


American Cancer Society

Education, research, advocacy services, supportive groups, resource and referral, follow-up care, transportation to appointments.  –  Countywide 305-393-6830, Nationwide 800-227-2345


Cancer Foundation of the Florida Keys

Assistance with rent, food, transportation, utilities, cancer education, supportive services. – Countywide  305-294-7300


Chapters Health Hospice of South Florida

Not-for-Profit community-based hospice wherever the individual calls ‘home’ – private homes, nursing homes, and assisted living facilities. Free bereavement counseling, the Veterans and First Responders End of Life Valor Program, special needs provisions for hospice patients and families, End of Life Wish Fulfillment and other needs as identified. – Countywide, 305-396-8100866-204-8611


Community Health of South Florida (CHI)

Primary Care, pediatrics, behavioral health services, lab, and pharmacy in Marathon and mail order services. Saturdays, after hours and walk-ins available. Telehealth available for all specialties, if appropriate. Request appointments online at – Key West 786-272-2160, Marathon 305-743-4000,  Tavernier 305-743-0383 

Flyer in English

Flyer in Spanish


Compassionate Care Hospice

Providing hospice and palliative care services. – Countywide 786-329-4035


Dementia Care Central

Regulations and financial assistance for Alzheimer’s and dementia care available in Florida. Website


Fishermen’s Community Hospital

Diagnostic imaging, emergency services, outpatient rehab, cardiovascular services, urgent care & walk-in clinic. – Marathon 305-743-5533, Walk-in Clinic 305-743-2253


Florida Department of Health (DOH) in Monroe County

HIV, TB, hepatitis, and STD clinics; child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health. – Countywide 305-293-7500


Clinics located in Key West, Marathon & Tavernier

Services offered:

· All required and recommended Childhood Vaccines

· Adult Vaccines: Hepatitis, TDAP, Influenza, HPV, Shingles, Pneumococcal, MPOX, Rabies, Travel vaccines (call 1 month prior to schedule consultation)

· Testing: HIV, Tuberculosis (TB), Hepatitis and STIs

· Treatment: HIV, STIs

· PrEP (Pre-Exposure Prophylaxis)

· Free condoms

· Free Naloxone (Narcan) nasal spray kits to reverse the effects of an opioid overdose (no questions asked)

· WIC program services:

­ nutrition education, counseling, breastfeeding support, assistance with diapers and formula as available

· Healthy Start services: Home visits for pregnant women and families for children under 3 for prenatal and parenting education, interconception education including reproductive life planning, stress management education, and care coordination

· Family Planning services: PAPs, birth control, STI testing/treatment 

· Get birth or death records at Vital Statistics

· Get fitted for a free bike helmet


Florida Elks Children’s Therapy Services

Provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years)  who do not have access. – Upper and Middle Keys 954-805-8297


Florida Keys Area Health Education Center (AHEC)

Smoking cessation, health care screening, school health clinics, referral services. – Countywide 305-743-7111


Good Health Clinic, Inc

Free community clinic for qualifying residents. Primary care and specialists, diagnostic testing, medications.

Tavernier and Marathon  305-853-1788


Guidance/Care Center

Center for Wellness provides integrated health care for those 18+ with a mental health diagnosis. Includes screenings, physicals, preventative care, referrals and treatment of chronic conditions. – Marathon 305-434-7660


Help a Diabetic Child

Free Continuous Glucose monitors (CGM) for children and young adults who are struggling to manage their diabetes and who cannot get access through their insurance or simply cannot afford the CGM technology.   HADC can provide CGM’s for 3 months or possibly longer.

Learn more here.


Island Home Care Agency, Inc

Disability & rehabilitation-related  occupational/physical therapy, home health care nursing services.

Key West 305-735-4460


Keys Medical Group

Family practice, orthopedics/sports medicine, gastroenterology, pulmonology, obstetrics & gynecology, behavioral health; in multiple locations. Make appointments online at


Kindred Hospice

Hospice care and Memory Care Program for Alzheimer’s and other forms of dementia. – Upper Keys 305-451-7005866-546-3733 


Living Waters Rx Project

Provides funding for qualifying low-income participants to fill prescriptions, including case management.

Countywide 305-432-9554


Lower Keys Medical Center

24-hour emergency department, radiology and laboratory, urgent care, intensive care, maternity, labor and delivery, surgical services, pharmacy, women’s imaging center, behavioral health/psychiatric services, rehabilitation services, nutrition, free classes. – Key West 305-294-5531


Mariners Hospital

Emergency care, critical care hospital, intensive care, lab testing, diagnostic imaging/radiology, health screening & referrals. – Tavernier 305-434-3000 


Medicare Plans

Newly updated resource on Medicare Advantage Plans in Florida helps guide seniors through available plans, eligibility requirements, and enrollment guidelines. Help provide a list of helpful community organizations throughout Florida that can further support seniors. Aim to serve as a Medicare counselor, advocate, and educator. Provide fact-based, data-driven, expert-reviewed information about Medicare and Medicare right. Advocate for and assist in finding actionable solutions to healthcare coverage problems for aging adults.


Ocean Dreams Cancer Healing Center

Ocean Dreams Cancer Healing Center’s mission is to provide Hope, Healing, Education, & Relief from the day-to-day stresses of dealing with disease, to caregivers and their loved ones, that can improve the quality of their life together as they search for a cure. Call 717-309-8067 or email


Rural Health Network of Monroe County  

Primary Medical Care, Adult and Pediatric Dental Services, Telehealth Visits, In-House Laboratory and Ultrasounds, COVID-19 Testing – PCR (Swab) and Rapid Testing, Women’s Health Screenings, Behavior Health Referrals. – Key West 305-517-6613


US Department of Veteran’s Affairs

Medical health clinics. – Key West 305-293-4863, Key Largo 305-451-0164 


VITAS Healthcare

Hospice care and related services. – Upper Keys 305-853-0367 


Womankind, Inc.

Health clinic for women, men, teens; family planning; gynecology services; STD screening & education; primary care. – Key West 305-294-4004 

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Hotline and Toll Free Numbers

Hotline and Toll Free Numbers

AARP 888-687-2277


Abuse Hotline 800-96-ABUSE (962-2873)


Alcoholics Anonymous 800-662-4357


Alliance for Aging 305-670-6500


Alzheimer’s Association of South Florida  800-272-3900


American Cancer Society 800-227-2345


American Pregnancy Hotline 800-672-2296


American Red Cross 800-RED-CROS (733-2767)


Cancer Information Service 800-4CANCER (422-6237)


Child Support Enforcement 888-369-0323


DCF Abuse Hotline 800-962-2873


Disaster Hotline (Monroe) 800-955-5504


Early Steps Southernmost Coast 888-624-7837


Elder Abuse Hotline 800-962-2873


Family Health Line of FL 800-451-2229


FEMA 800-621-FEMA (3362)


FL Bar Referral Service 800-342-8011


FL Department of Elder Affairs 850-414-2000


FL Domestic Violence Hotline 800-500-1119


FL Kid Care 888-540-KIDS (5437) TTY 800-955-8771


Gamblers Anonymous 888-ADMITIT (236-4848)


Guidance Care Center / Mental Health Crisis  305-434-7660 (ACA Insurance) 800-318-2596


Helpline of the Keys 855-883-4429 or 211 Text your ZIP code to 898211


Immigration (USCIS) 800-375-5283


LGBTQ Helpline 305-646-3600


Medicare 800-633-4227


My Florida Vet(eran) 844-MyFLVet (693-5838)


Nat’l Child Sex Abuse Line 800-4ACHILD (422-4453)


Nat’l Suicide Prevention Line 800-SUICIDE (784-2433)


Poison Control 800-222-1222


Postpartum Support International 800-944-4773 Text 503-894-9453


Runaway Helpline 800-RUNAWAY (786-2929)


Smoking Quit Line 800-QUITNOW (784-8669)


Social Security Administration 800-772-1213


Veteran’s Assistance 800-827-1000


Veteran’s Crisis Line 800-273-8255 Ext 1 send a text message to 838255

Housing Services

Housing Services

A.H. of Monroe County

Housing assistance, HIV testing & support, health clinics, medical supplies, case/care management, support groups, follow-up care.  –  Countywide 305-296-6196


Advocate Program

Veteran support services to transition out of homelessness.

Miami 786-227-5842 


Catholic Charities

We are offering income-based single-occupancy workforce housing. 

Inquire if funding is available for direct financial assistance services are offered for past due rent, mortgage, or utilities as well as Rapid Rehousing assistance for families who are homeless or at risk of being homeless and moving into a new permanent home. – Key West 305-292-9790

St. Bede’s Village


Cornerstone Resource Alliance

As the organization that runs the Keys Overnight Temporary Shelter (KOTS), they also offer supportive services such as case management, ID assistance, bus tickets, medical and mental health referrals, mail, and connection to services such as food stamps. – Key West, 305-240-1191 or 305-240-4226 or 305-393-2972


FKOC Peacock Supportive Living

Supportive living for adults with chronic mental illness, supportive services, permanent housing. – Key West 305-295-8693  


Florida Keys Children’s Shelter

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth. –  Key West & Tavernier 305-852-4246


Florida Keys Outreach Coalition

Emergency shelter, transitional & permanent supportive housing programs. – Key West Men’s Program 305-295-7580, Women’s Program 305-296-8937


Guidance/Care Center – The Heron Assisted Living Facility

A congregate, state-licensed facility in Marathon, provides supportive living services for 16 adults who have a history of serious, long-term behavioral health needs. Website

Marathon 305-743-4129


Habitat for Humanity

Affordable home ownership program for low to moderate income households, housing education and support. 


Independence Cay

Emergency shelter for men, shower & laundry facilities, transitional housing, meals, supportive services & referrals. – Marathon 305-743-4582


Key West Housing Authority

Low-income, subsidized rental housing under HUD Section 8 & Section 42. – Key West 305-296-5621


Keys Overnight Temporary Shelter (KOTS)

24-hour homeless shelter, shower facilities, meals and supportive services. – Key West Shelter, 305-292-2744, Supportive Services, 305-240-1191 or 305-240-4226


MARC Housing program

Housing, supportive living services & case management for developmentally disabled adults. – Key West 305-294-9526


Samuel’s House

Emergency shelter, transitional & permanent housing, resource & referral, case management, support services. – Key West 305-296-0240


Volunteers of America

Provides housing services to homeless veterans, case management, education/financial opportunities. – Key West 786-369-1796

Infants, Children & Adolescent

Infants, Children & Adolescent

Alice’s Kids

Offers limited, one-time assistance for children in need through referrals from teachers, case managers, etc. Referrers can visit the website for more information.


Alpha Behavior Solutions

Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning.

Key West  954-559-7987


A Positive Step of Monroe County

Idle Hands summer youth program, fatherhood initiative, case management, counseling, and supportive services.

Key West 305-304-1969


Bahama Village Music Program

Musical education for children ages 6 to 16; instrument and lessons at no charge.

Key West 305-504-7664


Boys and Girls Clubs of the Keys

Affordable, out-of-school club for children ages 5 to 18. – Key West 305-296-2258, Big Pine Key 305-872-2400


Early Learning Coalition

Subsidized childcare, pre-school and school readiness programs, developmental screening, training. – Key West, Marathon, Key Largo 305-296-5557 ext 2298

Anyone needing childcare services should contact the Call Center at 305-646-7220 to be connected with a team member, who will work with them to address their needs. Parents can request a list of available providers from their Childcare Resource and Referral unit at 305-646-7220. Availability is limited.


Early Steps Southernmost Coast

Early intervention services to eligible infants and toddlers (0 to 36 months) with significant delays or a condition likely to result in a developmental delay.

Countywide 305-929-8705 


Florida Department of Children & Families (DCF)

Child abuse investigation, intake & visitations services, counseling, resource and referral. – Countywide 305-292-6745  


Florida Department of Health (DOH) in Monroe County

HIV, TB, hepatitis, and STD clinics; child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health. – Countywide 305-293-7500


Florida Keys Children’s Shelter

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth. – Countywide 305-852-4246


Florida Elks Children’s Therapy Services

A not-for-profit organization that provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.

Upper and Middle Keys 954-805-8297


Florida Keys Healthy Start Coalition

Assistance with formula, diapers, transportation to doctor’s appointments, mental health services, child development playgroups, breastfeeding support, car seat installation, childbirth education, case management. All programming free or sliding – Countywide 305-293-8424


Florida KidCare

High-quality, low-cost health insurance for children from birth through age 18, medical provider network for referrals.

Statewide 888-540-5437


Frederick Douglass Gym

Free after school tutoring, boys and girls youth basketball leagues organized by the Police Athletic League (PAL) of Key West. – 305-809-3990


Girl Scouts of Tropical Florida

Organization that promotes character, outdoor activities, good citizenship, and selfless service to others. Troops countywide. –  Countywide 305-253-4841


Guardian Ad Litem

Special court-appointed advocacy program for all children at-risk of or currently in foster care placement.

Key West 305-292-3485



Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, for mental health and substance abuse issues. Specialty programs for youth 11-21 and services in all county schools. – Countywide 305-434-7660  


Keys to Be the Change

Youth programs including at-risk youth mentoring & leadership, literacy volunteers, drug, alcohol & violence prevention, Farm to School initiatives.

County Wide 541-974-4398


Kids Come First in the Florida Keys

Provides children’s clothing & school supplies year-round and accepts donations.

Countywide 305-360-1689


Living Springs Counseling

ACT Parenting Safe Kids Workshops, approved by Upper Keys Family Court for mandated parenting classes.

Upper Keys 305-432-9554


Marathon Rec Center (Heart of the Keys Recreation Association)

Afterschool and summer programs providing recreational and educational activities for ages 8-18 years old.

Marathon 305-743-4164 


Monroe County Child Find

Free developmental screenings for children 3 and older who are not enrolled in a public school. – Monroe County  305-340-7634 


Monroe County School District

Head Start, developmental screenings, special education, free and reduced meal applications, parental support services. – Countywide 305-293-1400 


St. Justin Martyr Catholic Church

Subsidized, licensed day care. – Key Largo 305-451-1316


Wesley House Family Services

Foster & adoption programs, case management, pre and post-natal home visit support, childcare center, supportive services. – Countywide 305-809-5000

Legal Services

Legal Services

Americans for Immigrant Justice

Legal, interpretation and translation services, citizenship and immigration assistance. – Statewide 305-573-1106


CrimeStoppers of the Florida Keys

Neighborhood watch crime prevention program, anonymous tip telephone and email, financial rewards for tips. – Countywide 800-346-TIPS


Federal Public Defender’s Office

Legal representation for people accused of federal crimes who are financially unable to retain their own private counsel. – Countywide 305-296-9265


Florida Department of Juvenile Justice

Legal advocates, court diversion programs, resource and referrals, detention facilities. – Countywide 305-293-1500  


Legal Services of Greater Miami (Monroe County)

Free legal services for low-income individuals and families in the areas of housing, government benefits, consumer issues, & family law as well as legal clinics. Kiosks located at the Key Largo, Marathon and Key West Public Libraries.

Countywide 866-686-2760

Download flyer

Mental Health & Substance Abuse

Mental Health & Substance Abuse

Advocate Program (Monroe County Unit)

DUI classes, Case management, counseling, substance abuse assessment, outpatient treatment.

Marathon 305-289-5605


Alcoholics Anonymous

Alcohol dependency support groups in all of the Florida Keys, meetings listed online.

Countywide 305-296- 8654 


Bereavement Support Group

Place: St. James the Fisherman Garden Conference Room, 87500 Overseas Hwy, Islamorada, FL 33036        

Questions may be directed to Barbara Koch, St. James Outreach Committee (716-913-1061)


Conch Republic Area Narcotics Anonymous

12 step meetings. – Upper Keys & Key West 866-584-2411 


Community Health of South Florida (CHI)

Behavioral Health Telehealth – CHI Tavernier Health Center 305-743-0383 Wednesdays and Thursdays – Evaluations and Medical Management 8:30am-4:00pm. CHI Marathon Health Center 305-743-4000. Fridays – Evaluations 8:30am-10:30am, Therapy 1:30-4:00pm. 


Florida Department of Children & Families (DCF)

Child abuse investigation, court intake & visitations services, counseling, resources & referrals.

Key West 305-292-6745  


Florida Keys Children’s Shelter

Family and youth education and counseling, case management, supportive services, referrals. – Key West 305-292-0999, Tavernier 305-852-4246


Florida Keys Outreach Coalition- Peacock Supportive Living

Supportive living facility for adults with chronic mental illness, case management support. – Key West 305-295-8693



Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, detoxification, mental health and substance abuse inpatient services. – Countywide 305-434-7660


Key Bridge

Mental health and substance abuse agency with licensed counselors, doctors & psychiatrist on staff. Outpatient care for all ages; Vivitrol provider. Individual, group, and family therapy.

Key West 305-783-3677


Kinder in the Keys Treatment Center

Non-drug and alcohol boutique residential treatment center located in the Florida Keys dedicated to helping women live healthier lives. High-quality care in an environment that fosters renewal, restoration, and healing for adult women in recovery from trauma-related disorders that include anxiety and depressive disorders, PTSD, and any co-occurring disorders. View the fact sheet to learn more.

Countywide 800-545-4046


Living Springs Counseling

Low-cost pastoral counseling, workshops, basic case management. – Countywide 305-731-5243   

Bereavement Support Group meets Tuesdays from 7-8 PM in a virtual space. Register here (click groups then unique groups)


Lower Keys Medical Center

Inpatient & outpatient mental and chemical dependency services. – Key West 305-294-5531 


Salute to Recovery

For military veterans and first responders dealing with substance abuse and other mental health disorders, Salute to Recovery Program located in Hollywood, FL, provides a place of healing built on camaraderie, trust, and evidence-based therapies. – 888-859-7628

Senior Services

Senior Services


Nonprofit, nonpartisan, social welfare organization to address aging, retirement, positive morale, geriatrics, discounts & networking. – Statewide 888-687-2277


Alliance for Aging

The Area Agency on Aging has information about resources for seniors and under 65 disabled. – Countywide 786-862-6078; Aging & Disability Resource Center 305-670-4357


Chapters Health Hospice of South Florida

Not-for-Profit community-based home hospice serving the entire Keys, Key Largo to Key West. Services provided wherever individuals call ‘home’ – private homes, nursing homes, and assisted living facilities. Also offering free bereavement counseling, the Veterans and First Responders End of Life Valor Program, special needs provisions for hospice patients and families, End of Life Wish Fulfillment and other needs as identified.

Countywide, 305-396-8100866-204-8611


Compassionate Care Hospice

Providing hospice and palliative care services. – Countywide 786-329-4035


Emergency Home Energy Assistance for the Elderly Program (EHEAP)

Assistance for home energy emergencies to qualified, low-income households with at least one person aged 60 or older. – Countywide 305-670-4357 or 800-963-5337


Florida DCF- Adult Protective Services

Protective services for elderly & disabled adults, protective payee accounts, supportive services. – Statewide 800-962-2873


JOY Center (Just Older Youth, Inc.)

The teen center for people over 50. Programs and services meet social and emotional needs, promote mental and physical wellness, and stimulate creativity and intellectual interests. – Upper Keys 


The Keys for Healing Bereavement Support Group 

Free support group for anyone grieving the loss of a loved one. On zoom every second and fourth Thursday of each month 10am-11am. Register by calling (305) 396-8100 or email


Kindred Hospice

Hospice care and Memory Care Program for Alzheimer’s and other forms of dementia.

Upper Keys 305-451-7005866-546-3733


Monroe County Nutrition Program

Congregate meals/nutrition sites, home delivered meals, Senior Centers, community volunteer opportunities.

Key West 305-292-4522


Monroe County Social Services

On-going emergency food assistance, home delivered meals, homemaking, respite, personal care, chores, computers and Wi-Fi.

Countywide 305-292-4408


Monroe County Transit

Senior and disability-related transportation program, no fee for citizens 60 and older, door-to-door services, do not provide transport from Key-to-Key except in the Middle Keys.


Key West 305-292-4424


National Council on Aging’s Benefits Enrollment Center

Assistance applying for SNAP food assistance, Medicaid, and Medicare Savings Program.


Countywide 305-671-6356; Spanish 305-671-6376


Older Americans Advisory Board

Provides the Monroe County Board of Commissioners input on local issues affecting older residents. – Countywide 305-853-0907


Parkinson’s Support Group

Key West Support Group meetings, call for information.

Key West 305-395-2897


Poinciana Gardens Senior Community

Independent and assisted living studio, 1 or 2 bedroom units for seniors over 50.

Key West 305-440-3191


Retired Senior Volunteer Program (RSVP)

Volunteer matched with an agency of their choice to use their talents and build social network.




Senior Companions Program

Senior companions 55 and older help adults who have difficulty with tasks such as shopping and paying bills.





Free and unbiased info about Medicare and related plans, plan comparison, appeals and more.

Countywide 305-671-6356; Spanish 305-671-6376


VITAS Healthcare

Hospice care and related services. – Upper Keys 305-853-0367

Special Needs Services

Special Needs Services

Center for Independent Living of the Keys (CILK)

Supportive services to disabled individuals, recreational activities, counseling, finance support, case management, education & advocacy, information and referrals.

Key Largo 305-453-3491


Early Steps Southernmost Coast, Benchmark Human Services

Early intervention services to eligible infants and toddlers with significant delays or a condition likely to result in a developmental delay. Key West 305-929-8705 


FK Council for People with Disabilities

Provides ADA assistance, advocacy and services for people and families in Monroe County with disabilities.

Countywide 305-292-4591


Florida Division of Vocational Rehabilitation

Employment services for people with mental or physical disabilities.

Upper Keys 305-453-1271,

Middle & Lower 305-289-6174


Florida Elks Children’s Therapy Services

A non-for-profit organization that provides free occupational therapy and physical therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.


Upper and Middle Keys 954-805-8297


Monroe Association for ReMARCable Citizens

Supported living & employment services for adults and families with disabilities. – Key West 305-294-9526, Tavernier 305-852-3282


Monroe County Emergency Management Special Needs Registry

Transportation and shelter assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for eligibility, you must preregister here.

Countywide 305-292-4591


Parkinson’s Support Group

Key West Support Group meetings, call for information.

Key West 305-395-2897


The Pinnacle Group

Providing Applied Behavior Analysis (ABA) services to individuals with autism and other developmental disabilities.

Countywide 772-633-3205 

Transportation Services

Transportation Services

Greyhound Lines USA  

Arranged pick-ups and drop-offs from Miami to Key West.



Guidance/Care Center-Middle Keys Transportation 

GCC provides transportation services and is the designated Community Transportation Coordinator (CTC) for Monroe County, responsible for administering a countywide system of transportation for all Monroe citizens who are transportation disadvantaged. For transportation information or to schedule a ride, call: 305-434-7660, Option #2


Key West Transit  

Provides city bus routes in Key West, the Duval Loop, the Lower Keys Shuttle and Park n Ride (Old Town Garage).  – Key West to Marathon 305-600-1455 for arrival information or text “kwest <stop#>” to 41411 


Keys Shuttle

Driving from the Miami and Ft Lauderdale airports servicing the Florida Keys. The service operates every day. – 305-289-9997 or 888-765-9997


Medicaid Transportation

Medicaid covers non-emergency transportation services for Medicaid-eligible recipients who have no other means of transportation available to Medicaid covered services. Medicaid also covers medically necessary emergency ground or air ambulance transportation. Some limits apply. Call your health plan or the Medicaid Helpline at 877-254-1055.


Miami-Dade Transit

Dade-Monroe Express (Florida City to Marathon).



Monroe County Transit

Senior and disability-related transportation program, no fee for citizens 60 and older and nominal fee for others, door-to-door services within one of four ‘zones’ in the Keys.


Countywide 305-292-4424


Monroe County Veteran’s Affairs

Transportation to the Miami VA for a veteran with an appointment, 305-295-5159.

Veteran’s Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777  



Click here for information on free rides.