Every year, thousands of Collier County residents rely on 2-1-1 for vital information and support, including financial assistance, health programs, disaster relief, crisis intervention, and more.
You can connect with 2-1-1 by phone, email, chat, or text to speak with a multilingual specialist who will connect you to local organizations offering the critical services you need.

There are four ways to get help through 2-1-1.
Dial 2-1-1 or 239-263-4211
Search our online database
Text your zip code to 898211
uw211help@gmail.com
This user-friendly dashboard highlights how 211 supports Collier County residents by identifying both met and unmet needs. It provides an easy-to-understand view of local 211 service data, including top needs, referrals made, service gaps, and the overall impact on our community.
211 is the most comprehensive source of information about local resources and services. We are here to help.
31% Rent payment assistance 17% Housing-related coordinated entry 12% Shelters
77% Electric 13% Water 4% Telephone
48% Food Pantries 21% Food stamps/SNAP applications 8% Home-delivered meals
12% Medical care expenses 11% Medicaid applications 9% Aging and disability resources
43% Tax preparation 25% Undesignated temporary financial assistance 6% TANF applications
19% Case/care management 10% Area agencies on aging 8% Home maintenance
Our Volunteer Income Tax Assistance program provides FREE assistance preparing returns.
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United Way of Collier and the Keys is proud to support several community organizations.
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