One number. An entire county’s resources.

Finding help when you need it can be frustrating, but it doesn’t have to be. When you need non-emergency help, call 2-1-1 to reach a trained specialist who can assist you.

Many Ways to Connect

Collier 2-1-1 is free, confidential, open 24-hours, 365 days a year, and connects with more than 250 agencies working to help with a wide variety of issues. Reach out to us by any of the methods listed below and learn more about how we can help.

By phone:

Dial 211 or (239) 263-4211

By text:

Text your zip code to 898-211.

By chat:

CLICK HERE to chat with someone online, right now.

By email:

Send an e-mail to and we will get back in touch with you.

You can also CLICK HERE to search our online database of agencies, but we strongly encourage you to reach out for help to make sure you receive all the assistance you can, as soon as you can.

Help us make Collier 2-1-1 better by taking our short survey.

Start Survey

Featured Programs

Learn More

Need help filing your tax return?

Our Volunteer Income Tax Assistance program provides FREE assistance preparing returns if your income is below $66,000.

Learn More

Debt management issues?

We have programs to help.

Learn More

Are you still dealing with problems caused by Hurricane Irma?

We provide long-term recovery services.

Learn More

You’re Not Alone

Collier 2-1-1 calls show the needs of people throughout our community..

Housing & Shelter

55% Rent assistance

20% Low-cost of affordable housing

17% Shelters


91% Electric

6% Water

2% Deposit assistance


82% Food Pantries

10% Help Buying food

4% Home-delivered meals

Employment & Income

73% Free Tax preparation

12% Financial Assistance

6% Job search assistance


23% Low-cost providers (no health insurance)

20% Prescription medications

13% Health insurance

Join Our Fight

Does your organization provide human services to Collier County? We want to add you to our database.