United Way of Collier and the Keys DOES NOT CURRENTLY PROVIDE DIRECT FINANCIAL ASSISTANCE to clients, but has compiled the following listing of health and human services resources for Keys residents who need assistance. See links below for downloadable, printable versions available in English, Spanish, and Creole.
This guide is to help our community find the resources and help they need during times of uncertainty. Resources include childcare, food pantries, rent and utilities assistance, and medical and mental healthcare. We try our best to keep this guide updated, but listings are subject to change. Please reach out directly to the organization to make sure the resource is still available.
PROVIDERS: Updates and additions to this guide should be emailed to resourceguide@uwcollierkeys.org.
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This list is to help our community find affordable rental properties. While we try our best to keep this list updated, these listings are all subject to change. Please reach out directly to the organization to make sure the resource is still available.
Upper Keys (Key Largo, Tavernier, Islamorada)
Tradewinds Hammocks Apartments
100 Hammocks Trl Key Largo, FL 33037
Phone: 305-451-1415
Email:
tradewindsleasing@agpmanager.com
Paradise Point Senior Apartments 55+
4 North Blackwater Key Largo, FL 33037
Phone: 305-974-1685
Blue Water Apartments
100 Burton Dr Tavernier, FL 33070
Phone: 305-852-9100
Middle Keys (Duck Key, Fiesta Key, Long Key, Islands of Marathon)
73 Ocean Apartments
311 73rd St Ocean Marathon, FL 33050
Phone: 305-916-5416
Email: 73oceanmgr@agpmanager.com
Website: www.73oceanapts.com
Boatworks Apartments
700 39th St Marathon, FL 33050
Phone: 786-745-1117
Website: www.boatworksresidences.com
Caya Place Apartments
751 73rd St Oc Marathon, FL 33050
Phone: 305-916-5416
Email: cayaplacemgr@agpmanager.com
Website: www.cayaplaceapts.com
Residences at Marathon Key
4800 Overseas Hwy Marathon, FL 33050
Phone: 305-768-9602
Sea Grape Apartments
7159 Overseas Hwy Marathon, FL 33050
Phone: 305-928-2054
Website: www.seagrapeliving.com
Tropical Isle
260 41st St Marathon, FL 33050
Phone: 305-743-0079
Eastwind Apartments
240 Sombrero Rd Marathon, FL 33050
Phone: 305-743-5765
Lower Keys (Big Coppitt, Big Pine Key, Big Torch Key, Boca Chica Key, Cudjoe Key, East Rockland Key, Little Torch Key, Lower Sugarloaf Key, Middle Torch Key, Ramrod Key, Rockland Key, Saddlebuch Keys, Summerland Key, Stock Island, Sugarloaf Key, Key West)
Atlantic Pines Apartments
400 County Rd Ste Big Pine Key, FL 33043
Phone: 305-872-9383
Quarry Apartments
10 Betty Rose Dr Key West, FL 33040
Phone: 833-670-3901
Website: www.quarrykeywest.com
Cayo Del Mar Apartments
5501 Third Ave Key West, FL 33040
Phone: 305-294-6366
Poinciana Royale Apartments
1341 McCarthy Ln Key West, FL 33040
Phone: 305-293-8277
Flagler Village Apartments
5300 MacDonald Ave Stock Island, FL 33040
Phone: 305-294-2299
Website: www.flaglervillageapts.com
Banyan Grove Apartments
5455 MacDonald Ave Stock Island, FL 33040
Phone: 305-294-3735
Website: www.banyangroveapts.com
Meridian West Apartments
6701 Shrimp Rd Key West, FL 33040
Phone: 305-783-3480
Email:
meridianwestmgr@elmingtonpm.com
Website: www.meridianwest-apts.com
Douglass Square Apartments
800 Emma St Key West, FL 33040
Phone: 305-296-4805
Mariner’s Cove
3330 Northside Dr #214 Key West, FL 33040
Phone: 305-295-1333
Website: www.marinerscoveap.com
211 of Miami-Dade and Monroe
Provides info & referral to statewide resources such as suicide prevention, food banks, shelters, legal assistance & more.
Statewide, dial 2-1-1
affordableconnectivity.gov
Fast Internet for low-income families for as low as $30 per month.
http://www.affordableconnectivity.gov
CareerSource- South Florida
Assistance writing resumes, job seeking, networking and job readiness skills. careersourcefl.com
Key Largo 305-853-3540
Key West 305-292-6762
City of Key West Parks and Recreation
Maintained public parks, trails and beach, free parking locations, gyms & pool schedules. cityofkeywest-fl.gov
Key West 305-809-3769
The College of the Florida Keys (formerly FKCC)
Classes, workshops, degree & certification programs, library, computer access, student clubs and organizations. fkcc.edu
Key West 305-296-9081
Community Foundation of the Florida Keys
Making Key West and the Florida Keys a better place to live now and in the future by encouraging philanthropy and matching these acts of caring to the community needs. Cffk.org
Countywide 305-292-1502
Conch Republic App
Essential information from DOH-Monroe regarding COVID-19, testing, and phased re-opening. Searchable guide to health providers and the insurances they accept. Listings and information regarding businesses, community organizations and events in the Keys. To get the App text “Conch” to 305-422-1212.
Florida Keys SPCA
Provides animal care services throughout the Lower Keys and Marathon including Animal Control, pet licensing, adoption and rehoming services, behavior counseling, and low-cost veterinary services. In addition, the Safe Haven program offers free temporary shelter and care to pets of people escaping domestic violence or experiencing an emergency such as hospitalization.
5711 College Road Key West FL and 10550 Aviation Blvd Marathon FL.
Visit our website fkspca.org or call 305-294-4857 for Key West shelter, 305-743-4800
In an emergency or after-hours, call 305-304-5964 (Key West) or 305-394-7806 (Marathon)
The Health Insurance Navigation Program at Epilepsy Alliance Florida
Provides free information and assistance with health care coverage for the Health Insurance Marketplace throughout the Florida Keys. epilepsyalliancefl.com 877-553-7453
Key West Business Guild
LGBTQIA-supported network that encourages commerce and events with local LGBTQIA-friendly businesses. kwbgonline.org
Key West 305-294-4603
Keys Immigrant Coalition
Keys Immigrant Coalition (KIC) is a non-profit committed to protecting and defending the rights of immigrants in the Florida Keys through education, advocacy and outreach. www.keysimmigrant.org
Countywide – keysimmigrant@gmail.com
The Keys For Healing Bereavement Support Group
Free support group for anyone grieving the loss of a loved one. On Zoom every second and fourth Thursday of each month 10am-11am. Register by calling 305-396-8100 or sotoj@chaptershealth.org
League of Women Voters of the Upper/Lower Keys
Dedicated to fostering an informed, engaged electorate and to defending voters’ rights upperkeyslwv.org
Marrvelous Pet Rescue
“Kibble Pantry” – a pet food relief service developed to provide dog/cat food temporarily to those demonstrating financial need. 305-453-1315 www.mprescues.org
Monroe County Homeless Services Continuum-of-Care
Promotes community-wide goal of ending homelessness by facilitating the Continuum-of-Care process. monroehomelesscoc.org
Countywide 305-440-2315
Monroe County Public Library
Free internet, physical and digital books & movies to lend, children’s program, community events. keyslibraries.org
Key West 305-292-3595, Big Pine 305-872-0992, Marathon 305-743-5156, Islamorada 305-664-4645, Key Largo 305-451-2396. Email info@keyslibraries.org
Monroe County Stars of Hope
Provides financial support to first responders and their families working in Public Safety. MCSOH2018@gmail.com – Key West
Monroe County Veterans Affairs
For transportation to the Miami VA for a veteran with an appointment, 305-295-5159. benefits.va.gov/benefits – Veterans Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777
My FL Vet
For veterans and their loved ones who need emotional support, information, and referrals to resources or individualized care coordination. 24/7 hotline at 1-844-MyFlvet.
MyFLVet.com – Countywide 305-631-4211
United Way of Collier and the Keys
Supporting Keys residents and working families through education, increased financial stability and food security. keyshelp.org
Upper Keys Resource Map
View HERE
Veterans of Foreign Wars Southernmost Post 3911
Supporting all veterans in Monroe County. (786) 369-1869
Weatherization Assistance Program – DEO/WAP
A federally funded program designed to lower the energy bills for homes that fall within income guidelines. monroecounty-fl.gov/280/Weatherization-Assistance-Program-WAP – Countywide 305-292-4405
Catholic Charities of Monroe County
Disaster relief assistance for rental, utilities, and mortgages.
ccadm.org – Key West 305-292-9790
Lott Carey – NBCA Disaster Services Network
Disaster preparedness workshops for adults and children, mold awareness (housing & health), smoke detector installation; mental health training, family resiliency workshops, case management referrals; Pillowcase Project presentations to grades 3-5. email – Key West 239-293-9848
Monroe County Emergency Management Special Needs Registry
Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for eligibility, you must preregister HERE –
Countywide 305-292-4591
Provides disaster response services, including emergency needs. Group Preparedness presentations are available a no charge, including many virtual presentations.
redcross.org/local/florida/south-florida
The Salvation Army
Christina’s Courage
Services for survivors of sexual assault regardless of reporting intention, Sexual Assault Nurse Examiner (SANE) exams, advocacy services, and therapy. Key West 305-916-0673, Therapy Services 305-295-8839
Coordinated Victim’s Assistance Center (CVAC)
Provides crisis intervention, education, case management, supportive services. casa-us.org/cvac-office – Statewide 305-285-5900
Domestic Abuse Shelter of the Florida Keys, Inc.
Emergency housing, crisis intervention, case management. domesticabuseshelter.org
Countywide 305-743-4440, Office 305-743-5452
Florida Coalition Against Sexual Violence
Emergency shelter sites, support services, education, resource & referral, counseling services, case management. fcasv.org – Statewide 888-956-7273
Florida Dept of Children and Families – Domestic Violence
24/7 emergency shelter, counseling, supportive services, legal services, resource and referral. myflfamilies.com – Statewide 800-500-1119
Living Springs Counseling
Workshops for community leaders, churches and parents reducing domestic violence in our families. Parenting workshops approved by Upper Keys Family Court for mandated parenting classes. dolphinslivingsprings.com – Countywide 305-432-9554
Monroe County Sheriff’s Office Victim Advocate Program
Emergency response and support services. keysso.net – Lower 305-745-3184, Middle 305-289-2430, Upper 305-853-3211
988 Suicide & Crisis Hotline
If someone you know is struggling or in crisis, help is available. Call 988 or 305-434-7660 option 8. A Mobile Response Team can provide intervention and support 24/7.
Affordable Connectivity Program
The Affordable Connectivity Program is an FCC benefit program that helps ensure households can afford the broadband they need for work, school, healthcare and more. More information online or call the ACP Support Center 877-384-2575.
Catholic Charities of Monroe County
Rental, utilities, mortgage assistance. ccadm.org – Countywide 305-292-9790
Cheryl Cates Memorial Foundation
The mission of the Cheryl Cates Memorial Foundation is to assist families and children in need in Monroe County. We improve their quality of life through direct grants and other charitable organizations in order to meet needs that are not otherwise being addressed. Applications can be completed online at cherylcates.org or
cherylcatesmemorialfoundation.com
Cornerstone Resource Alliance
Supportive services such as case management, ID assistance, bus tickets, medical and mental health referrals, mail, and connection to services such as food stamps etc. keyscra.org –
Key West, 305-240-1191 or 305-240-4226
Florida Department of Children and Families (DCF)
Temporary Assistance to Needy Families (TANF). tanfprogram.com – Statewide 866-762-2237
Florida Keys Electric Cooperative
FKEC members who find themselves unable to partially or completely pay their electric bill, should call Member Service at (305) 852-2431 to customize a payment plan to manage their balance and maintain electric service. FKEC is working to help affected members make payments to the best of their ability to prevent the accumulation of a larger balance.
Florida Keys Outreach Coalition
Financial crisis support and referral. fkoc.org – Lower Keys 305-295-7741, Upper Keys 305-916-5454
Keys Area Interdenominational Resources (KAIR)
On-going emergency food assistance, brown bag lunches, volunteer opportunities. kaironline.org – Marathon 305-743-4582
Keys Energy Payment Options
Keys Energy offers assistance to customers who are having difficulty paying their monthly energy bills. For more information and to see if you qualify, follow this link: keysenergy.com/payment-options/#tabs|5 or call (305) 295-1000 and enquire about Payment Options
Monroe County Community Organizations Active in Disaster (MCCOAD)
The Monroe County COAD is a forum where organizations share knowledge and resources throughout the disaster cycle to better assist disaster survivors and their unmet needs. Contact
loretta.geotis@uss.salvationarmy.org
or call 813-892-3342.
Monroe County Social Services
Limited rent & utility assistance, prescription drug assistance, burial/cremation assistance. monroecounty-fl.gov – Countywide 305-292-4408
Red Cross
Provides crisis response services, including emergency needs. Website – 954-797-3829
The Salvation Army Social Services and Pathway of Hope
Rental, utilities assistance and other social services. Pathway of Hope is a long-term program that provides individualized services to families with children to desire to break the cycle of crisis and generational poverty. salvationarmyflorida.org – Countywide 813-892-3342 or
loretta.geotis@uss.salvationarmy.org
Sister Season Fund
Limited emergency rental and utility assistance for tourism industry workers in Key West. sisterseason.com – Key West 305-849-0991 or 305-304-9828
Social Security
Medicare, SSDI, SSI, RSDI, Medicare Part B, Social Security. ssa.gov – Nationwide 800-772-1213
SNAP Benefit Assistance
Big Coppitt First Baptist Church
Canned goods food pantry. bigcoppittchurch.org –
Big Coppitt 305-294-4118
Burton Memorial Church
Ongoing food pantry, soup kitchen, faith-based community outreach, volunteer opportunities. bmumc.net – Tavernier 305-852-2581
Food Pantry Hours:
Thursday- 5:00 to 7:00 p.m.
On Thursdays there is also a free hot meal provided from 5:00 to 6:30 p.m.
Church of the Nazarene
Farm Share site, produce and canned goods available to qualified families. Call for an appointment. floridakeysnazarene.org
Key Largo 305-809-6173
First Baptist Church of Islamorada
Food pantry, clothing closet, weekly community dinner, faith-based community outreach/referral program. fbcislamorada.org
Islamorada 305-664-4910
First Baptist Church of Key Largo
Emergency food assistance, faith-based community outreach, weekly community dinner, volunteer opportunities. fbckl.com
Key Largo 305-451-2265
Florida Department of Children and Families (DCF)
Federal Food Stamp (SNAP) program, referral services. myflfamilies.com
Statewide 866-762-2237
Florida Keys Outreach Coalition – Loaves & Fish Food Pantry
Emergency and on-going food assistance, resource & referrals. fkoc.org – Key West 305-295-7580
Glad Tidings Community Church
On-going food assistance & Thanksgiving meals.
Key West 305-296-5773
Independence Cay
Hot lunch daily, supportive services & referrals.
Marathon 305-743-4582
Inez Martin Backpack Nutrition Program
Food sent home with enrolled students to supplement weekend meals.
Key West 305-809-5000
Key Largo Baptist Church
Nonperishable blessing box (small food pantry), hygiene packets, showers by appointment.
Keys Area Interdenominational Resources (KAIR)
On-going emergency food assistance, brown bag lunches, volunteer opportunities.
Marathon 305-743-4582
Metropolitan Community Church
Meals & grocery delivery for homebound individuals, holiday food baskets.
Key West 305-294-8912
Monroe County Nutrition Program
Ongoing emergency food assistance, congregate meals/nutrition sites for adults aged 60 or older, home delivered meals, Senior Centers, community volunteer opportunities.
Countywide 305-292-4522
Monroe County Social Services
On-going emergency food assistance, home delivered meals.
Key West 305-292-4408; Tavernier 305-852-7125
SOS Foundation
On-going and emergency food assistance, clothing distributions, daily hot meal deliveries to congregate sites for children and seniors, volunteer opportunities. sosmission.org
Key West & Key Largo 305-292-3013
St Mary’s Martha Ministry
Providing meals daily for the homeless shelter, volunteer opportunities, faith-based community outreach. stmarykeywest.com
Key West 305-294-1018
St. Justin the Martyr Catholic Church
Ongoing emergency food assistance, faith-based community outreach, affordable day care.
Key Largo 305-451-1316
St. Peter Catholic Church
Big Pine food pantry, faith-based community outreach, volunteer services.
Big Pine Key 305-872-2537
WIC
A federally funded nutrition program for Women, Infants, and Children. WIC provides the following at no cost: healthy foods, nutrition education and counseling, breastfeeding support, and referrals for health care and community services. Program with Florida Department of Health (DOH) in Monroe County; call for an appointment –
Key West 305-676-3852,
Marathon & Tavernier 305-676-3933
WIC | Florida Department of Health in Monroe (floridahealth.gov)
A.H. of Monroe County, Inc
Housing assistance, HIV testing & support, health clinics, medical supplies, case/care management, support groups, follow-up care. ahmonroe.org – Countywide 305-296-6196
American Addiction Centers
American Addiction Centers hosts free virtual 12-step AA/NA support meetings every week. For times and to sign up, head here. These sessions are based on traditional 12-step meetings, hosted by a person in recovery, and topics or meeting types depend on the group’s preference.
Also offering ‘Salute to Recovery,’ a full rehabilitation program and a community for long-term support. The program accepts insurance and is a VA ‘Veterans Choice Provider.’ Visit their website for more.
American Cancer Society
Education, research, advocacy services, supportive groups, resource and referral, follow-up care, transportation to appointments. cancer.org – Countywide 305-393-6830, Nationwide 800-227-2345
Cancer Foundation of the Florida Keys
Assistance with rent, food, transportation, utilities, cancer education, supportive services. cancerffk.org – Countywide 305-294-7300
Chapters Health Hospice of South Florida
Not-for-Profit community-based hospice wherever the individual calls ‘home’ – private homes, nursing homes, and assisted living facilities. Free bereavement counseling, the Veterans and First Responders End of Life Valor Program, special needs provisions for hospice patients and families, End of Life Wish Fulfillment and other needs as identified. chaptershealth.org/ – Countywide, 305-396-8100, 866-204-8611
Primary Care, pediatrics, behavioral health services, lab, and pharmacy in Marathon and mail order services. Saturdays, after hours and walk-ins available. Telehealth available for all specialties, if appropriate. Request appointments online at chisouthfl.org – Key West 786-272-2160, Marathon 305-743-4000, Tavernier 305-743-0383
Compassionate Care Hospice
Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035
Dementia Care Central
Regulations and financial assistance for Alzheimer’s and dementia care available in Florida. Website
Fishermen’s Community Hospital
Diagnostic imaging, emergency services, outpatient rehab, cardiovascular services, urgent care & walk-in clinic. fishermenshospital.org – Marathon 305-743-5533, Walk-in Clinic 305-743-2253
Florida Department of Health (DOH) in Monroe County
HIV, TB, hepatitis, and STD clinics; child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health. monroe.floridahealth.gov – Countywide 305-293-7500
Clinics located in Key West, Marathon & Tavernier
Services offered:
· All required and recommended Childhood Vaccines
· Adult Vaccines: Hepatitis, TDAP, Influenza, HPV, Shingles, Pneumococcal, MPOX, Rabies, Travel vaccines (call 1 month prior to schedule consultation)
· Testing: HIV, Tuberculosis (TB), Hepatitis and STIs
· Treatment: HIV, STIs
· PrEP (Pre-Exposure Prophylaxis)
· Free condoms
· Free Naloxone (Narcan) nasal spray kits to reverse the effects of an opioid overdose (no questions asked)
· WIC program services:
nutrition education, counseling, breastfeeding support, assistance with diapers and formula as available
· Healthy Start services: Home visits for pregnant women and families for children under 3 for prenatal and parenting education, interconception education including reproductive life planning, stress management education, and care coordination
· Family Planning services: PAPs, birth control, STI testing/treatment
· Get birth or death records at Vital Statistics
· Get fitted for a free bike helmet
Florida Elks Children’s Therapy Services
Provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) who do not have access. floridaelks.org/children – Upper and Middle Keys 954-805-8297
Florida Keys Area Health Education Center (AHEC)
Smoking cessation, health care screening, school health clinics, referral services. keysahec.org – Countywide 305-743-7111
Good Health Clinic, Inc
Free community clinic for qualifying residents. Primary care and specialists, diagnostic testing, medications.
Tavernier and Marathon 305-853-1788
Guidance/Care Center
Center for Wellness provides integrated health care for those 18+ with a mental health diagnosis. Includes screenings, physicals, preventative care, referrals and treatment of chronic conditions. guidancecarecenter.org – Marathon 305-434-7660
Help a Diabetic Child
Free Continuous Glucose monitors (CGM) for children and young adults who are struggling to manage their diabetes and who cannot get access through their insurance or simply cannot afford the CGM technology. HADC can provide CGM’s for 3 months or possibly longer.
Learn more here.
Island Home Care Agency, Inc
Disability & rehabilitation-related occupational/physical therapy, home health care nursing services. careinthekeys.com
Key West 305-735-4460
Keys Medical Group
Family practice, orthopedics/sports medicine, gastroenterology, pulmonology, obstetrics & gynecology, behavioral health; in multiple locations. Make appointments online at KeysMedicalGroup.com.
Kindred Hospice
Hospice care and Memory Care Program for Alzheimer’s and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733
Living Waters Rx Project
Provides funding for qualifying low-income participants to fill prescriptions, including case management.
Countywide 305-432-9554
Lower Keys Medical Center
24-hour emergency department, radiology and laboratory, urgent care, intensive care, maternity, labor and delivery, surgical services, pharmacy, women’s imaging center, behavioral health/psychiatric services, rehabilitation services, nutrition, free classes. LKMC.com – Key West 305-294-5531
Mariners Hospital
Emergency care, critical care hospital, intensive care, lab testing, diagnostic imaging/radiology, health screening & referrals. baptisthealth.net – Tavernier 305-434-3000
Medicare Plans
Newly updated resource on Medicare Advantage Plans in Florida helps guide seniors through available plans, eligibility requirements, and enrollment guidelines. Help provide a list of helpful community organizations throughout Florida that can further support seniors. Aim to serve as a Medicare counselor, advocate, and educator. Provide fact-based, data-driven, expert-reviewed information about Medicare and Medicare right. Advocate for and assist in finding actionable solutions to healthcare coverage problems for aging adults. medicareplans.com
Ocean Dreams Cancer Healing Center
Ocean Dreams Cancer Healing Center’s mission is to provide Hope, Healing, Education, & Relief from the day-to-day stresses of dealing with disease, to caregivers and their loved ones, that can improve the quality of their life together as they search for a cure. Call 717-309-8067 or email tsutton@oceandreamshealing.org
Rural Health Network of Monroe County
Primary Medical Care, Adult and Pediatric Dental Services, Telehealth Visits, In-House Laboratory and Ultrasounds, COVID-19 Testing – PCR (Swab) and Rapid Testing, Women’s Health Screenings, Behavior Health Referrals. rhnmc.org – Key West 305-517-6613
US Department of Veteran’s Affairs
Medical health clinics. va.gov – Key West 305-293-4863, Key Largo 305-451-0164
VITAS Healthcare
Hospice care and related services. vitas.com – Upper Keys 305-853-0367
Womankind, Inc.
Health clinic for women, men, teens; family planning; gynecology services; STD screening & education; primary care. womankindkeywest.com – Key West 305-294-4004
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AARP 888-687-2277
Abuse Hotline 800-96-ABUSE (962-2873)
Alcoholics Anonymous 800-662-4357
Alliance for Aging 305-670-6500
Alzheimer’s Association of South Florida 800-272-3900
American Cancer Society 800-227-2345
American Pregnancy Hotline 800-672-2296
American Red Cross 800-RED-CROS (733-2767)
Cancer Information Service 800-4CANCER (422-6237)
Child Support Enforcement 888-369-0323
DCF Abuse Hotline 800-962-2873
Disaster Hotline (Monroe) 800-955-5504
Early Steps Southernmost Coast 888-624-7837
Elder Abuse Hotline 800-962-2873
Family Health Line of FL 800-451-2229
FEMA 800-621-FEMA (3362)
FL Bar Referral Service 800-342-8011
FL Department of Elder Affairs 850-414-2000
FL Domestic Violence Hotline 800-500-1119
FL Kid Care 888-540-KIDS (5437) TTY 800-955-8771
Gamblers Anonymous 888-ADMITIT (236-4848)
Guidance Care Center / Mental Health Crisis 305-434-7660
Healthcare.gov (ACA Insurance) 800-318-2596
Helpline of the Keys 855-883-4429 or 211 Text your ZIP code to 898211
Immigration (USCIS) 800-375-5283
LGBTQ Helpline 305-646-3600
Medicare 800-633-4227
My Florida Vet(eran) 844-MyFLVet (693-5838)
Nat’l Child Sex Abuse Line 800-4ACHILD (422-4453)
Nat’l Suicide Prevention Line 800-SUICIDE (784-2433)
Poison Control 800-222-1222
Postpartum Support International 800-944-4773 Text 503-894-9453
Runaway Helpline 800-RUNAWAY (786-2929)
Smoking Quit Line 800-QUITNOW (784-8669)
Social Security Administration 800-772-1213
Veteran’s Assistance 800-827-1000
Veteran’s Crisis Line 800-273-8255 Ext 1 send a text message to 838255
A.H. of Monroe County
Housing assistance, HIV testing & support, health clinics, medical supplies, case/care management, support groups, follow-up care. ahmonroe.org – Countywide 305-296-6196
Advocate Program
Veteran support services to transition out of homelessness. advocateprogram.com
Miami 786-227-5842
Catholic Charities
We are offering income-based single-occupancy workforce housing.
Inquire if funding is available for direct financial assistance services are offered for past due rent, mortgage, or utilities as well as Rapid Rehousing assistance for families who are homeless or at risk of being homeless and moving into a new permanent home. ccadm.org – Key West 305-292-9790
Cornerstone Resource Alliance
As the organization that runs the Keys Overnight Temporary Shelter (KOTS), they also offer supportive services such as case management, ID assistance, bus tickets, medical and mental health referrals, mail, and connection to services such as food stamps. keyscra.org – Key West, 305-240-1191 or 305-240-4226 or 305-393-2972
FKOC Peacock Supportive Living
Supportive living for adults with chronic mental illness, supportive services, permanent housing. fkoc.org – Key West 305-295-8693
Florida Keys Children’s Shelter
Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth. fkcs.org – Key West & Tavernier 305-852-4246
Florida Keys Outreach Coalition
Emergency shelter, transitional & permanent supportive housing programs. fkoc.org – Key West Men’s Program 305-295-7580, Women’s Program 305-296-8937
Guidance/Care Center – The Heron Assisted Living Facility
A congregate, state-licensed facility in Marathon, provides supportive living services for 16 adults who have a history of serious, long-term behavioral health needs. Website
Marathon 305-743-4129
Habitat for Humanity
Affordable home ownership program for low to moderate income households, housing education and support.
Independence Cay
Emergency shelter for men, shower & laundry facilities, transitional housing, meals, supportive services & referrals. kaironline.org – Marathon 305-743-4582
Key West Housing Authority
Low-income, subsidized rental housing under HUD Section 8 & Section 42. kwha.org – Key West 305-296-5621
Keys Overnight Temporary Shelter (KOTS)
24-hour homeless shelter, shower facilities, meals and supportive services. keyscra.org – Key West Shelter, 305-292-2744, Supportive Services, 305-240-1191 or 305-240-4226
MARC Housing program
Housing, supportive living services & case management for developmentally disabled adults. marchouse.org – Key West 305-294-9526
Samuel’s House
Emergency shelter, transitional & permanent housing, resource & referral, case management, support services. samuelshouse.org – Key West 305-296-0240
Volunteers of America
Provides housing services to homeless veterans, case management, education/financial opportunities. voaflorida.org/key-west – Key West 786-369-1796
Alice’s Kids
Offers limited, one-time assistance for children in need through referrals from teachers, case managers, etc. Referrers can visit the website for more information.
Alpha Behavior Solutions
Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning. alphabehaviorsolutions.com
Key West 954-559-7987
A Positive Step of Monroe County
Idle Hands summer youth program, fatherhood initiative, case management, counseling, and supportive services. apsmc.org
Key West 305-304-1969
Bahama Village Music Program
Musical education for children ages 6 to 16; instrument and lessons at no charge. bvmpkw.org
Key West 305-504-7664
Boys and Girls Clubs of the Keys
Affordable, out-of-school club for children ages 5 to 18. bgckeys.org – Key West 305-296-2258, Big Pine Key 305-872-2400
Early Learning Coalition
Subsidized childcare, pre-school and school readiness programs, developmental screening, training. elcmdm.org – Key West, Marathon, Key Largo 305-296-5557 ext 2298
Anyone needing childcare services should contact the Call Center at 305-646-7220 to be connected with a team member, who will work with them to address their needs. Parents can request a list of available providers from their Childcare Resource and Referral unit at 305-646-7220. Availability is limited.
Early Steps Southernmost Coast
Early intervention services to eligible infants and toddlers (0 to 36 months) with significant delays or a condition likely to result in a developmental delay.
Countywide 305-929-8705
Florida Department of Children & Families (DCF)
Child abuse investigation, intake & visitations services, counseling, resource and referral. myflfamilies.com – Countywide 305-292-6745
Florida Department of Health (DOH) in Monroe County
HIV, TB, hepatitis, and STD clinics; child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health. monroe.floridahealth.gov – Countywide 305-293-7500
Florida Keys Children’s Shelter
Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth. fkcs.org – Countywide 305-852-4246
Florida Elks Children’s Therapy Services
A not-for-profit organization that provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.
Upper and Middle Keys 954-805-8297
Florida Keys Healthy Start Coalition
Assistance with formula, diapers, transportation to doctor’s appointments, mental health services, child development playgroups, breastfeeding support, car seat installation, childbirth education, case management. All programming free or sliding scale. keyshealthystart.org – Countywide 305-293-8424
Florida KidCare
High-quality, low-cost health insurance for children from birth through age 18, medical provider network for referrals. healthykids.org
Statewide 888-540-5437
Frederick Douglass Gym
Free after school tutoring, boys and girls youth basketball leagues organized by the Police Athletic League (PAL) of Key West. cityofkeywest-fl.gov – 305-809-3990
Girl Scouts of Tropical Florida
Organization that promotes character, outdoor activities, good citizenship, and selfless service to others. Troops countywide. girlscoutsfl.org – Countywide 305-253-4841
Guardian Ad Litem
Special court-appointed advocacy program for all children at-risk of or currently in foster care placement. guardianadlitem.org
Key West 305-292-3485
Guidance/Care-Center
Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, for mental health and substance abuse issues. Specialty programs for youth 11-21 and services in all county schools.
guidancecarecenter.org – Countywide 305-434-7660
Keys to Be the Change
Youth programs including at-risk youth mentoring & leadership, literacy volunteers, drug, alcohol & violence prevention, Farm to School initiatives.
County Wide 541-974-4398
Kids Come First in the Florida Keys
Provides children’s clothing & school supplies year-round and accepts donations.
Countywide 305-360-1689
Living Springs Counseling
ACT Parenting Safe Kids Workshops, approved by Upper Keys Family Court for mandated parenting classes. dolphinslivingsprings.com
Upper Keys 305-432-9554
Marathon Rec Center (Heart of the Keys Recreation Association)
Afterschool and summer programs providing recreational and educational activities for ages 8-18 years old.
Marathon 305-743-4164
Monroe County Child Find
Free developmental screenings for children 3 and older who are not enrolled in a public school. fdlrssouth.org – Monroe County 305-340-7634
Monroe County School District
Head Start, developmental screenings, special education, free and reduced meal applications, parental support services. keysschools.com – Countywide 305-293-1400
St. Justin Martyr Catholic Church
Subsidized, licensed day care. st-justinthemartyr.org – Key Largo 305-451-1316
Wesley House Family Services
Foster & adoption programs, case management, pre and post-natal home visit support, childcare center, supportive services. wesleyhouse.org – Countywide 305-809-5000
Americans for Immigrant Justice
Legal, interpretation and translation services, citizenship and immigration assistance. aijustice.org – Statewide 305-573-1106
CrimeStoppers of the Florida Keys
Neighborhood watch crime prevention program, anonymous tip telephone and email, financial rewards for tips.
keysso.net – Countywide 800-346-TIPS
Federal Public Defender’s Office
Legal representation for people accused of federal crimes who are financially unable to retain their own private counsel.
fls.fd.org – Countywide 305-296-9265
Florida Department of Juvenile Justice
Legal advocates, court diversion programs, resource and referrals, detention facilities. djj.state.fl.us – Countywide 305-293-1500
Legal Services of Greater Miami (Monroe County)
Free legal services for low-income individuals and families in the areas of housing, government benefits, consumer issues, & family law as well as legal clinics. Kiosks located at the Key Largo, Marathon and Key West Public Libraries. legalservicesmiami.org
Countywide 866-686-2760
Advocate Program (Monroe County Unit)
DUI classes, Case management, counseling, substance abuse assessment, outpatient treatment.
Marathon 305-289-5605
Alcoholics Anonymous
Alcohol dependency support groups in all of the Florida Keys, meetings listed online. aafloridakeys.org
Countywide 305-296- 8654
Bereavement Support Group
Place: St. James the Fisherman Garden Conference Room, 87500 Overseas Hwy, Islamorada, FL 33036
Questions may be directed to Barbara Koch, St. James Outreach Committee (716-913-1061)
Conch Republic Area Narcotics Anonymous
12 step meetings. floridakeysna.org – Upper Keys & Key West 866-584-2411
Community Health of South Florida (CHI)
Behavioral Health Telehealth – CHI Tavernier Health Center 305-743-0383 Wednesdays and Thursdays – Evaluations and Medical Management 8:30am-4:00pm. CHI Marathon Health Center 305-743-4000. Fridays – Evaluations 8:30am-10:30am, Therapy 1:30-4:00pm.
Florida Department of Children & Families (DCF)
Child abuse investigation, court intake & visitations services, counseling, resources & referrals.
Key West 305-292-6745
Florida Keys Children’s Shelter
Family and youth education and counseling, case management, supportive services, referrals. fkcs.org – Key West 305-292-0999, Tavernier 305-852-4246
Florida Keys Outreach Coalition- Peacock Supportive Living
Supportive living facility for adults with chronic mental illness, case management support. fkoc.org – Key West 305-295-8693
Guidance/Care-Center
Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, detoxification, mental health and substance abuse inpatient services. guidancecarecenter.org – Countywide 305-434-7660
Key Bridge
Mental health and substance abuse agency with licensed counselors, doctors & psychiatrist on staff. Outpatient care for all ages; Vivitrol provider. Individual, group, and family therapy.
Key West 305-783-3677
KeysHealthyMind.org
Keyshealthymind.org is a free platform that brings together expert-rated and vetted videos, podcasts, apps, books, and articles. Confidential and available 24/7, you can learn new skills, understand your mental health, take a mental health assessment, and browse a library of thousands of mental wellbeing
resources. Keyshealthymind.org is available in English, Spanish, and Haitian Creole.
Kinder in the Keys Treatment Center
Non-drug and alcohol boutique residential treatment center located in the Florida Keys dedicated to helping women live healthier lives. High-quality care in an environment that fosters renewal, restoration, and healing for adult women in recovery from trauma-related disorders that include anxiety and depressive disorders, PTSD, and any co-occurring disorders. View the fact sheet to learn more.
Countywide 800-545-4046
Living Springs Counseling
Low-cost pastoral counseling, workshops, basic case management.
dolphinslivingsprings.com – Countywide 305-731-5243
Bereavement Support Group meets Tuesdays from 7-8 PM in a virtual space. Register here (click groups then unique groups)
Lower Keys Medical Center
Inpatient & outpatient mental and chemical dependency services. lkmc.com – Key West 305-294-5531
Salute to Recovery
For military veterans and first responders dealing with substance abuse and other mental health disorders, Salute to Recovery Program located in Hollywood, FL, provides a place of healing built on camaraderie, trust, and evidence-based therapies. RecoveryFirst.org – 888-859-7628
AARP
Nonprofit, nonpartisan, social welfare organization to address aging, retirement, positive morale, geriatrics, discounts & networking. aarp.org – Statewide 888-687-2277
Alliance for Aging
The Area Agency on Aging has information about resources for seniors and under 65 disabled. allianceforaging.org – Countywide 786-862-6078; Aging & Disability Resource Center 305-670-4357
Chapters Health Hospice of South Florida
Not-for-Profit community-based home hospice serving the entire Keys, Key Largo to Key West. Services provided wherever individuals call ‘home’ – private homes, nursing homes, and assisted living facilities. Also offering free bereavement counseling, the Veterans and First Responders End of Life Valor Program, special needs provisions for hospice patients and families, End of Life Wish Fulfillment and other needs as identified.
Countywide, 305-396-8100, 866-204-8611
Compassionate Care Hospice
Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035
Emergency Home Energy Assistance for the Elderly Program (EHEAP)
Assistance for home energy emergencies to qualified, low-income households with at least one person aged 60 or older. allianceforaging.org – Countywide 305-670-4357 or 800-963-5337
Florida DCF- Adult Protective Services
Protective services for elderly & disabled adults, protective payee accounts, supportive services. myflfamilies.com – Statewide 800-962-2873
JOY Center (Just Older Youth, Inc.)
The teen center for people over 50. Programs and services meet social and emotional needs, promote mental and physical wellness, and stimulate creativity and intellectual interests.
justolderyouthinc.org – Upper Keys
The Keys for Healing Bereavement Support Group
Free support group for anyone grieving the loss of a loved one. On zoom every second and fourth Thursday of each month 10am-11am. Register by calling (305) 396-8100 or email.
Kindred Hospice
Hospice care and Memory Care Program for Alzheimer’s and other forms of dementia.
Upper Keys 305-451-7005, 866-546-3733
Monroe County Nutrition Program
Congregate meals/nutrition sites, home delivered meals, Senior Centers, community volunteer opportunities.
Key West 305-292-4522
Monroe County Social Services
On-going emergency food assistance, home delivered meals, homemaking, respite, personal care, chores, computers and Wi-Fi.
Countywide 305-292-4408
Monroe County Transit
Senior and disability-related transportation program, no fee for citizens 60 and older, door-to-door services, do not provide transport from Key-to-Key except in the Middle Keys.
Key West 305-292-4424
National Council on Aging’s Benefits Enrollment Center
Assistance applying for SNAP food assistance, Medicaid, and Medicare Savings Program.
Countywide 305-671-6356; Spanish 305-671-6376
Older Americans Advisory Board
Provides the Monroe County Board of Commissioners input on local issues affecting older residents.
monroecounty-fl.gov – Countywide 305-853-0907
Parkinson’s Support Group
Key West Support Group meetings, call for information.
facebook.com/parkinsonskeywest/
Key West 305-395-2897
Poinciana Gardens Senior Community
Independent and assisted living studio, 1 or 2 bedroom units for seniors over 50.
Key West 305-440-3191
Retired Senior Volunteer Program (RSVP)
Volunteer matched with an agency of their choice to use their talents and build social network.
Senior Companions Program
Senior companions 55 and older help adults who have difficulty with tasks such as shopping and paying bills.
SHINE- Florida SHIP/SMP
Free and unbiased info about Medicare and related plans, plan comparison, appeals and more.
Countywide 305-671-6356; Spanish 305-671-6376
VITAS Healthcare
Hospice care and related services. vitas.com – Upper Keys 305-853-0367
Center for Independent Living of the Keys (CILK)
Supportive services to disabled individuals, recreational activities, counseling, finance support, case management, education & advocacy, information and referrals.
Key Largo 305-453-3491
Early Steps Southernmost Coast, Benchmark Human Services
Early intervention services to eligible infants and toddlers with significant delays or a condition likely to result in a developmental delay. Key West 305-929-8705
FK Council for People with Disabilities
Provides ADA assistance, advocacy and services for people and families in Monroe County with disabilities.
Countywide 305-292-4591
Florida Division of Vocational Rehabilitation
Employment services for people with mental or physical disabilities.
Upper Keys 305-453-1271,
Middle & Lower 305-289-6174
Florida Elks Children’s Therapy Services
A non-for-profit organization that provides free occupational therapy and physical therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.
Upper and Middle Keys 954-805-8297
Supported living & employment services for adults and families with disabilities.
marchouse.org – Key West 305-294-9526, Tavernier 305-852-3282
Monroe County Emergency Management Special Needs Registry
Transportation and shelter assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for eligibility, you must preregister here.
Countywide 305-292-4591
Parkinson’s Support Group
Key West Support Group meetings, call for information.
facebook.com/parkinsonskeywest/
Key West 305-395-2897
The Pinnacle Group
Providing Applied Behavior Analysis (ABA) services to individuals with autism and other developmental disabilities.
Countywide 772-633-3205
Greyhound Lines USA
Arranged pick-ups and drop-offs from Miami to Key West.
Guidance/Care Center-Middle Keys Transportation
GCC provides transportation services and is the designated Community Transportation Coordinator (CTC) for Monroe County, responsible for administering a countywide system of transportation for all Monroe citizens who are transportation disadvantaged. For transportation information or to schedule a ride, call: 305-434-7660, Option #2
Key West Transit
Provides city bus routes in Key West, the Duval Loop, the Lower Keys Shuttle and Park n Ride (Old Town Garage).
kwtransit.com – Key West to Marathon 305-600-1455 for arrival information or text “kwest <stop#>” to 41411
Keys Shuttle
Driving from the Miami and Ft Lauderdale airports servicing the Florida Keys. The service operates every day.
keysshuttle.com – 305-289-9997 or 888-765-9997
Medicaid Transportation
Medicaid covers non-emergency transportation services for Medicaid-eligible recipients who have no other means of transportation available to Medicaid covered services. Medicaid also covers medically necessary emergency ground or air ambulance transportation. Some limits apply. Call your health plan or the Medicaid Helpline at 877-254-1055.
Miami-Dade Transit
Dade-Monroe Express (Florida City to Marathon).
Monroe County Transit
Senior and disability-related transportation program, no fee for citizens 60 and older and nominal fee for others, door-to-door services within one of four ‘zones’ in the Keys.
Countywide 305-292-4424
Monroe County Veteran’s Affairs
Transportation to the Miami VA for a veteran with an appointment, 305-295-5159.
Veteran’s Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777
Uber
Click here for information on free rides.
